Frequently Asked Questions

What does Food Wellness Labs sell?

We offer practical kitchen knives, preparation tools and storage essentials for everyday home cooking.

Are the dimensions and quantities exact?

Each product page lists the product quantity and the dimensions used for that item. A three-piece set contains three tools; accessories not included are identified in the description.

How should I care for kitchen knives?

Hand-wash with mild detergent, dry immediately and store with the edge protected. Avoid dishwashers and glass, stone or ceramic cutting surfaces.

How long does delivery take?

Orders are processed in 0-2 business days, Monday to Friday. Standard transit is 7-12 business days after processing.

Can I return an item?

Unused items in original condition may be requested for return within 30 days of delivery. Contact us before sending anything back so we can provide the authorised return instructions.

Who pays return shipping?

Customers are responsible for all return shipping costs.

How can I contact you?

Use the contact form on our Contact page. Do not send sensitive payment information through the form.